We at Sheaffer love pens. I mean, we LOVE pens. And we want you to love your Sheaffer too. That's why we offer some of the most comprehensive warranties of any manufacturer in the industry. With three different tiers of coverage based on our unique collections, Sheaffer writing instruments are warrantied against mechanical failure due to defects in material or workmanship, when you purchase from an authorized Sheaffer retailer. Chances are that you won't need the coverage, because our writing instruments are made with the highest quality parts and expert craftsmanship. However, with Sheaffer's signature warranty and service, you're always in good hands.

These Sheaffer® writing instruments are guaranteed against mechanical failure due to original factory defects in materials and workmanship, for the lifetime of its first owner. Should such failure occur, please return the complete instrument to the nearest authorized Sheaffer Service Retailer with proof of first ownership. It will be repaired or exchanged for one of comparable value, free of charge. This warranty does not cover loss, accidental damage, misuse or abuse. This warranty gives you specific legal rights. You may also have other rights, which vary from state to state or country to country.

These Sheaffer® writing instruments are warrantied against mechanical failure due to defects in material or workmanship for a period of three (3) years from the date of purchase from an authorized Sheaffer Retailer. Should such mechanical failure occur, please return the complete writing instrument with proof of original purchase to an authorized Sheaffer Service Center and Sheaffer will repair the writing instrument. If a repair is not possible in a reasonable period of time, Sheaffer will exchange the writing instrument for one of comparable value.

This three (3) year warranty is only valid with proof of original purchase and does not cover loss, accidental damage, misuse, reasonable wear and tear, or abuse such as improper use and care. This warranty may be transferred. Sheaffer is not responsible for lost or misdirected mail. This warranty gives you specific legal rights. You may have other rights which may vary from state to state, province to province, or country to country.

For a period of one year from the date of purchase, Sheaffer will repair or replace, at its option, this writing instrument, free of charge, if it has a mechanical failure due to defect in material or workmanship. This warranty does not cover loss, accidental damage, reasonable wear and tear, misuse, or abuse such as improper use and care. This warranty gives you specific legal rights. You may also have other rights that may vary from state to state or country to country.

Pricing: A minimum repair fee of $50 USD on any Sheaffer instrument applies plus $10 USD shipping and handling.

Payment: Our policy is to accept payment in advance and preferably by major credit card (Visa, Mastercard and American Express). Personal checks and money orders will be accepted as well, but in advance of any repairs or shipment of purchased items.