Orders are processed in 1-3 business days. We offer next day shipping for orders within India. The delivery time for all other areas is typically between 7-21 business days, depending on the location. Our shipping partner will provide tracking updates once your order has been shipped.

Orders are currently shipped from India. All orders with a bill value higher than INR 500 will be shipped for free within India.

• To ensure that your order reaches you on time, and in good condition, we ship your products through reliable courier services. Currently, every order is shipped to a single destination address only. If you wish to ship products to different addresses, you will need to place multiple orders.
• We do not offer expedited Saturday/ National Holiday delivery.
• If you do not receive your package within the time indicated by the transporter, for whatever reason, please contact us and we will do our best to see that you receive your product at the earliest. However, we shall not be held liable for delays beyond our control.
• If you still have questions, visit the Contact Us section of Sheaffer.com. Please have your confirmation/invoice number ready.

For customers in the US, UK, and Canada, we will cover any duty charges imposed by the destination country. Rest assured, you won't have to worry about these additional costs. However, for other countries, the customer will be responsible for any applicable duties and taxes that are not included in the bill amount.

An invoice is included with your order and an email of the same will be sent to your registered email id.